POLICIES

Appointment Inquiries

All color appointment inquiries will require a “credit card on file” at the time of your booking - your card will not be charged unless there is a late cancellation or no show (Please refer to our cancellation policy below).

CANCELLATION POLICY

Your appointments are very important to us, it is reserved especially for you but we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations or changes to any appointment.

All cancellations must be made via phone call to Michael Anthony Salon at (408)741-1115 at least 24 hours (or more) before their scheduled appointment start time.

  • Cancellations or changes made with less than 24 hour notice as well as “No Shows” and same day cancellations will result in a charge equal to 50% of the reserved service amount.

Please understand that by providing us with a 24 hour notice, you are allowing us to service another guest on our waitlist.

RUNNING LATE?

If, for any reason, you are running late, please give us a courtesy call at (408)741-1115

Late appointments are allotted a 15 minute grace period. After which, you may be asked to alter or reschedule your appointment. Each of our appointments are scheduled a unique amount of time for us to properly perform your scheduled service.

APPOINTMENT CONFIRMATIONS

As a courtesy, a reminder call or text will be made 48 hours prior to your appointment date. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.